Shipping Policy– Delivery Information
At Samirania, we carefully pack each order to ensure that your floral treasures, outdoor-inspired decor, and wall hangings arrive safely and beautifully at your doorstep. From lush arrangements to unique wall pieces, we treat each item with the utmost care.
🚚 Delivery Options & Shipping Costs
Shipping rates are calculated at checkout based on your location and order weight:
-
Standard Delivery: ~4 working days
-
Express Delivery: ~3 working days
-
Priority Delivery: ~2 working days
Note: Some remote or non-mainland areas may have limited delivery options.
📦 Shipping & Order Weight
-
Orders up to 25kg:
-
Delivered via trusted couriers
-
Securely packaged to protect your flowers and decor
-
Optional delivery date selection available at checkout
-
-
Orders over 25kg:
-
Delivered by a specialized courier or pallet service
-
Requires unloading space at your location
-
Scheduled delivery can be arranged for your convenience
-
📅 Delivery Schedule
-
Delivery Days: Monday–Friday
-
No Deliveries: Weekends & public holidays
-
Order Cut-Off Time:
-
Orders placed before 1 PM ship the same day
-
Orders after 1 PM ship the next working day
-
⚠️ Important Information
-
Remote Areas: Additional delivery fees may apply.
-
Missed Deliveries: Redelivery charges may apply if you are unavailable to receive your order.
-
Damaged Items: If your order arrives damaged, please report it within 48 hours, including photos of the damaged items, so we can assist you promptly.
📦 Track Your Order
Once your order has shipped, you’ll receive an email or SMS with a tracking link to monitor your delivery in real time, so you know exactly when to expect your beautiful items.
💬 Need Help?
If you have any questions, concerns, or special delivery requests, feel free to reach out to us via our Contact Us page. We're here to ensure your experience is as smooth and delightful as the nature-inspired creations we offer.